Privacy Policy

1. Introduction

Yander Labs, Inc. ("Yander," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our remote team intelligence platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, job title, and password when you create an account.
• Payment Information: Billing address and payment details processed through our secure payment provider.
• Communications: Information you provide when contacting our support team or participating in surveys.

2.2 Information Collected Automatically

• Usage Data: How you interact with our Service, including features used and time spent.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and referring URLs.

2.3 Workplace Integration Data

When you connect workplace tools (such as Slack, Google Workspace, Microsoft 365, Zoom, Notion, ClickUp, or Monday.com), we collect aggregate metadata and patterns to provide engagement insights. We do not:

• Read the content of private messages or emails
• Capture screenshots or record keystrokes
• Monitor individual file contents or documents
• Track personal activities outside of work tools

We analyze patterns such as response times, meeting participation, collaboration frequency, and activity levels to generate team health insights — never the content of communications.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Generate engagement insights and team health analytics
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to enhance user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Organization: Aggregated team insights are shared with authorized administrators within your organization.
• Service Providers: Third-party vendors who assist in operating our Service (hosting, analytics, payment processing), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users.
• With Your Consent: When you have given explicit permission to share.

5. Data Security

We implement industry-standard security measures to protect your information:

• SOC 2 Type II compliance
• Enterprise-grade encryption for data at rest and in transit (AES-256, TLS 1.3)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure data centers with physical security measures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. We will delete or anonymize your information within 30 days of a verified request, unless retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us at jordan@yanderlabs.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities, to protect your data during international transfers.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Service functionality.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: